Privacy Policy

Effective date: 04.12.2026

This Privacy Policy explains how Keyframe (“Company”, “we”, “our”) collects, uses, stores, and protects personal data in accordance with:

  • UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL)

  • internationally recognized data protection principles, including general GDPR standards, where applicable

This Policy applies to all users of the Keyframe website, regardless of their geographic location, unless mandatory local law requires otherwise.

1. General Provisions

By accessing or using this website, you confirm that you have read, understood, and agreed to this Privacy Policy.
If you do not agree with its terms, please refrain from using the website.

The Company processes personal data in a lawful, fair, and transparent manner, strictly limited to the purposes described in this Policy.

2. Categories of Personal Data We Collect

2.1 Data You Provide Voluntarily

We may collect personal data that you choose to provide, including:

  • name

  • e-mail address

  • phone number

  • information submitted via contact forms or direct communication

  • project details, briefs, or messages you voluntarily share

2.2 Automatically Collected Data

When you use the website, we may automatically collect:

  • IP address

  • browser type and version

  • device and operating system information

  • pages viewed and interaction data

  • cookies and similar technologies

2.3 Communication Data

If you contact us, we may store correspondence and related metadata for the purpose of responding, maintaining business communication, or providing support.

3. Legal Grounds for Processing

We process personal data based on one or more of the following legal grounds:

  • your consent

  • necessity to respond to your request or take pre-contractual steps

  • the legitimate interests of the Company (e.g. website functionality, security, communication)

  • compliance with legal or regulatory obligations

4. Purposes of Processing

Personal data is processed exclusively for the following purposes:

  • communication regarding inquiries, projects, or services

  • preparation of proposals and service delivery

  • improving website functionality and user experience

  • analytics and traffic statistics

  • compliance with applicable legal requirements

We do not use personal data for profiling or automated decision-making.

5. Sharing Personal Data with Third Parties

We may share personal data only with trusted service providers that support the technical operation of the website or business processes, including:

  • hosting providers

  • e-mail delivery services

  • analytics and performance tools

  • security and infrastructure providers

All such providers are bound by confidentiality obligations and are required to apply appropriate data protection measures.

We do not sell, rent, or disclose personal data to advertisers, external agencies, or unauthorized third parties.

6. International Data Transfers

Keyframe works with clients worldwide.
Personal data may therefore be transferred and stored outside the United Arab Emirates when:

  • the receiving jurisdiction ensures an adequate level of data protection, or

  • appropriate safeguards (such as contractual protections) are in place, or

  • the transfer is necessary to fulfill your request or provide services, or

  • you have given explicit consent

We take all reasonable technical and organizational measures to ensure the security of international data transfers.

7. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable law.

You may withdraw your consent at any time by contacting us using the details below.

8. User Rights

In accordance with UAE PDPL and applicable international data protection principles, you have the right to:

  • request access to your personal data

  • request correction or updating of inaccurate data

  • request deletion of your personal data

  • withdraw consent at any time

  • restrict or object to certain processing activities

  • submit a complaint to the competent data protection authority in the UAE

Requests may be sent to: hello@keyframe.pro

9. Data Security

We implement appropriate technical, organizational, and administrative measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

10. Changes to This Policy

The Company may update this Privacy Policy from time to time. The latest version will always be available on this website.

Get in touch.

For legal, data protection, or project inquiries:

Office

Dubai, United Arab Emirates

Contact

Socials